thriving churches

The smallest things can make the biggest difference

“He never follows through,” the church member complained. “What do you mean?” I asked. “He’ll call and say he’s going to drop by the hospital, or check up on us later, or send us something, but he never does. I think that’s why we’re all wondering if we called the right pastor,” she replied. I’m hearing more and more complaints like this about pastors from members of struggling churches. It’s not just griping about failing to follow through. It’s critiques that increasingly pastors aren’t doing the small things that make a big difference.